We moved into the second decade of the century with over 165,000 members and nearly 1.50亿资产. 技术的改进, 扩充成员的领域, more branches and a new brand led the charge.
Our 签证 Rewards program was expanded to include our debit 卡片.
A new and improved Online 银行 service launched with enhanced capabilities in a more user-friendly environment.
We opened a new branch in Tumwater Town Center to better serve our public employees in that area.
Our Pullman Grand branch moved to a new location in a brand new building.
经过仔细考虑, we opened our field of membership to anyone in Washington State with a special focus on those who, 比如我们的公务员, have the dedication and desire to serve and make a difference in our communities.
Following the decision to open our field of membership and expand with purpose, 我们用新的颜色更新了我们的品牌, imagery and content to convey our dedication to our membership and communities in a down-to-earth, 友好和邻居的时尚.
Our commitment to become more deeply involved in our communities resulted in a volunteer program for our employees and the Pillars of Giving.
We also welcomed members of CWU Federal Credit Union through a merger and established a much-needed presence in Ellensburg.
We launched our new website and eliminated foreign transaction fees on our 签证 卡片 and monthly service fees on our 业务检查 account. In mid-November, we began the conversion to our brand new 签证 Platinum card with chip technology.
We expanded our statewide presence with new branches in Puyallup and Federal Way. 另外, a much-needed relocation resulted in a bigger and better branch for our West Olympia members.
在社区方面, we were proud to sponsor the first-ever TEDx event in Olympia and went on to sponsor TEDxSpokane and TEDxRainier (now known as TEDxSeattle). For the first time we also hosted Member Volunteer Events: two in Olympia, 一个在西雅图，一个在斯波坎.
Our Seattle Fairview branch underwent renovations to better serve members.
Our new digital lending app was introduced.
We tried something new for #GivingTuesday by randomly handing out $100 bills to members visiting our branches, asking them to do some good with the money and posting about it on social media.
我们打了60分th anniversary of serving members with a celebration in our branches.
A partnership with Hands On Children’s Museum in Olympia created ongoing benefits for members and community alike through the 启发所有人学习 倡议.
We invested $1million in our local communities.
We stepped up our game with three brand new checking accounts and three brand new credit 卡片. Check them out if you haven’t already – they’re worth a look.
Our U-District branch moved into its newly constructed building that also features a Community Room and coffee shop. It's located across the street from the old branch.
Our website was revamped to provide easy-to-access product and service information, 更好的导航和全新的外观.
After 20 years, CEO Kevin Foster-Keddie retired. Senior Vice President Gary Swindler, a career-long WSECU employee, took the helm.
We launched a new Online 银行 platform.
We opened a second Contact Center in Yakima.
Our Spokane Valley branch moved to a new, more convenient location.
We launched the Financial Lockbox Challenge, an escape-room style puzzle game designed to teach high school 学生s about credit and managing finances.